Return requests must be initiated within 14 days of purchase. Returned product must be received within 30 days of purchase or no refund will be given.
Refund amount is not guaranteed and is dependent upon the condition of the items returned.
Black Label Extracts reserves the right to deny a refund for items not in their original packaging.
Items are to be returned via the preferred shipper at customer expense.
Black Label Extracts does not offer exchanges. Replacement or substitute product must be purchased separately.
Black Label Extracts will credit a refund to the payment method used for the original order. Typically, we process the credit within five business days of receiving the return. However, some banks may take longer to apply a credit to your account.
To initiate a return please send an email to email@example.com stating your reason for the return and your order number.